social security policy
quality training



We design and deliver informative, effective and surprisingly cool training in welfare benefits and many other topics. All our courses are Law Society-accredited for solicitors' CPD. They last a half-day, an evening, a day, or two days.

how we deliver

public courses
Most of our training is delivered in-house. We'll design and deliver any course specifically for your organisation: this is a really cost-effective way to get your people trained. It's also guaranteed to be tailor-made for your organisation's needs. Click here to find out how easy and economical it is to arrange an in-house training day - or
contact us by e-mail

We also run welfare benefits courses for training providers such as BPP, Progressive Legal Training, Jordans Publishing, UWE-Bristol, and some regional law societies. Mostly these are the welfare benefits updater and welfare benefits: an essential guide for solicitors. Calenders for these events available soon... In the meantime call us for dates and booking information.

Soon we will have a number of training modules available on-line and on CD: there will be both live webcasts and on-demand training packages. These can be used as back-up for live training which you attend, and to cascade your new knowledge amongst your colleagues, or as free-standing training to be used whenever suits you

which course?

new & topical courses

  • the new tax credits
  • the new tax credits: complexities
  • pension credit
  • benefit and tax credit overpayments

courses for benefits specialists

  • tax credits complexities
  • benefits and tax credits overpayments updater
  • mortgage interest (IS, ib-JSA and PC) complete guide
  • tribunal representation: learn new skills
  • benefits for people from abroad: updater
  • benefits for under-25s
  • benefits updater: new selection pack for experienced advisers
  • revisions and supersessions: advanced level updater
  • DLA caselaw updater
  • war pensions: introduction for benefits advisers

courses for lawyers

  • welfare benefits: essential guide for solicitors
  • welfare benefits updater 2004
  • welfare benefits and family law
  • welfare benefits and criminal law
  • welfare benefits and immigration law
  • welfare benefits and mental health law
  • welfare benefits and PI law

courses for other professionals

  • welfare benefits essential guide for GPs & other healthcare professionals
  • welfare benefits essential guide for housing workers
  • welfare benefits essential guide for youth workers
  • welfare benefits essential guide for social workers
  • a guide to income support and mortgage interest : for mortgage lenders
  • tax credits: advanced guide for accountants and financial advisers

courses for tribunal members

  • tribunal skills
  • tribunals for users: being user-friendly
  • decision writing
  • deliberations
  • equal treatment
We'll soon have course outlines here on the website; in the meantime ask us about the courses that interest you and we'll send you info and advice by e-mail.

how we train

Our key training values are that

  • training should be enjoyable
  • training should change your thinking
  • training should enrich your work
  • training should adopt strong pro-equality values

Please don't hesitate to call or e-mail to arrange a first-class training event for your organisation. If you don't know what you want: ask us! We'll willingly advise on your training needs at no charge and you'll be under no obligation.

Why in-house training is a good option

express training is at 7 Malvern Buildings, Bath BA1 6JX, UK

call or fax express training on 01225 447768
from outside the UK call or fax +44 1225 447768
e-mail express training by clicking here